3.9-rated hotel in Shepton Mallet offering laid-back rooms, free Wi-Fi, a bar, and restaurant. Close to Wells Cathedral and countryside attractions.
Recent guests highlight a friendly atmosphere, clean rooms, and good-quality food, with some practical considerations about noise and room size due to the roadside location.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Located on Cannard's Grave Road in Shepton Mallet, The Well Inn offers a straightforward and laid-back stay with a mix of hotel, pub, and restaurant facilities. The building features a partial stone exterior and has been recently renovated, providing clean, comfortable rooms and suites with free Wi-Fi. Guests have noted the effective design of the bathrooms and the generally good condition of the interiors, although room sizes can vary.
The on-site restaurant and bar are central to the property’s appeal, with a unique feature of a glass-covered old well embedded in the bar floor. Diners have praised the quality and value of the food served, highlighting attentive and friendly service. While the location on the A37 road can bring some noise, especially to rooms facing the road, quieter accommodations are available at the back of the building.
As a countryside spot, it serves as a practical base for visitors keen to explore local attractions like the 12th-century Wells Cathedral, Glastonbury Tor, and the Stourhead estate, all within a short drive. Several nearby airports are accessible within an hour or so by car, making it a convenient stopover for travelers.
With amenities including free parking, pet- and kid-friendly policies, and smoke-free areas, The Well Inn suits visitors seeking a no-frills, relaxed environment rather than a luxury experience. Guest reviews reflect a generally positive impression with some mixed comments on room value and noise levels, suggesting it is well-suited for short stays or those prioritizing convenient dining and basic comforts.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Great little place. Checking in at the bar was easy, and the gentleman who assisted us was very polite. The room was small but perfect for a one-night stay. The bathroom was well-designed with a toilet, shower, and sink. The restaurant provided a pleasant experience, featuring a well in the center. The food was delicious, well-priced, and the service was impressive. The young woman handling both the bar and table service did an excellent job on her own. It's an ideal location, just 6 minutes from town and the hospitals. I would definitely stay here again and recommend it.
We were staying at the establishment next door but after checking found their menu more interesting and the dining room much more relaxing. Had a delicious evening dinner so came back for breakfast, which was also good value in a nicer dining room. Don’t be put off by the old grey facade at the road junction end of the building. The building is newly renovated and entrance is at the opposite end of the carpark. Didn’t stay there but will next time, the rooms look really good! An interesting feature is the old well in the centre of the bar area floor) glass covered and spotlighted
Pleasantly surprised by this hotel. The roadside location is not ideal and it did make for a noisy night but the interior was fabulous. We had two rooms for my family of four. One room was a lovely size but the other was very small (it was only somewhere to sleep for one night so it was ok). The rooms were both impeccably clean, soft fluffy white towels, lovely hot shower and a comfy (yet small) bed. Dinner was lovely - a good choice and huge portions. Breakfast was good too. The staff were friendly and welcoming and we all fell in love with Trevor the dog.
I stayed for two nights last weekend at Cannards Well whilst doing an Antiques Fair at the Bath and West Showground. I found the hotel excellent value for money. There was a warm welcome from the moment I arrived. All the staff were very helpful and friendly. The room was clean and comfortable. I was on the top floor which had clearly been refurbished recently. The bathroom looked new and the supply of hot water was excellent at all hours. The best till last, the breakfast was both plentiful and good quality. All in all, I will have no hesitation in staying there next fair. Thanks Jim and staff.
Food was absolutely beautiful. Plenty to choose from, cooked by the very lovely Andy, who was very passionate about his food. Service was fabulous and Heather was a great host. The interior was clean and modern and inviting with the added bonus of a well with a viewing glass. Toilets were very clean and fresh. Thank you Andy and Heather, we will be back.
A great place to stay. Very friendly and a good stop over en route to my next location. The bar area was very relaxing and I enjoyed a well earned beer with homemade soup for my evening meal Good tip , I stayed in the back of the accommodation, this way you avoid the busy A37 traffic whizzing past all night. The budget single room was perfect for my needs, the shower was hot, the bed comfy, cosy sheets, great beer, good food, and a very friendly barman with great staff in the morning
Staff were nice and helpful. Breakfast is buffet style cereal or jam and toast. Dinner was nice, basic pub food. The rooms were clean and comfortable. Considering the location and what it is, I personally think the rooms are very over priced, saying that with how quiet the pub is on an evening, its probably the only way they can survive. The only fault really is there doesn't seem to be any sound proofing between the bedroom floor and pub ceiling. I could hear loud music and talking. The music in the bar actually wasn't that loud when in there, just seemed to amplify through the floor. Fortunately I had earplugs so didn't disturb my sleep.
If you are passing through, this is an excellent place to stay/dine for good value for money. The hotel staff provides good service. Overall, it is a relatively clean, modern place to stay compared to other local pubs. I'm sure there are hotels with more premium service but that's what you pay for. However, if you are looking for a (business) stopover then this is definitely worth considering in relation to other local pubs. I did not recognize myself in other more negative reviews.
Set in a building with a partial stone exterior, this laid-back, countryside hotel on the A37 road is 6 miles from the 12th-century Wells Cathedral and 9 miles from the ruins of the medieval Nunney Castle.
Curated spots travelers usually pair with a stay in United Kingdom. Distances are rough real-world times, not straight-line.
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